Welcome to Dango! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile app, and services.
By using Dango, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, billing address, and payment details when you register, shop, or sell on Dango.
- Account Information: Login credentials, purchase history, saved preferences, and communication settings.
- Vendor Information: Business name, bank details, product listings, and store information for registered sellers.
- Technical Information: IP address, browser type, device details, operating system, cookies, and usage data.
- Optional Data: Feedback, reviews, and any content you share with us voluntarily.
2. How We Use Your Information
We use your data to:
- Process orders, payments, and deliveries.
- Provide customer and seller support.
- Improve our platform, products, and user experience.
- Personalize your shopping experience and show relevant offers.
- Prevent fraudulent transactions and ensure account security.
- Send notifications, updates, and promotional offers (only if you opt in).
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share data in the following cases:
- Vendors: When you place an order, relevant shipping and contact details are shared with the seller.
- Service Providers: We work with trusted payment gateways, shipping companies, and IT providers.
- Legal Requirements: If required by law, regulation, or government authorities.
- Business Transfers: In case of mergers, acquisitions, or asset sales, your information may be part of the transferred assets.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your login and cart details.
- Analyze site traffic and improve performance.
- Show you personalized product recommendations and ads.
You can adjust cookie settings in your browser, but some features may not function properly if you disable them.
5. Data Protection & Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure, including:
- Secure servers and SSL encryption.
- Regular security audits.
- Limited staff access to sensitive data.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your account and data (subject to legal obligations).
- Opt out of marketing emails.
- Disable cookies through your browser settings.
7. Children’s Privacy
Dango is not intended for children under the age of 13. We do not knowingly collect information from children.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: support@dango.com
📞 Phone: +94 XXX XXX XXX
🌐 Website: www.dango.com