Welcome to Dango! By accessing or using our website, mobile application, and services (collectively, the “Platform”), you agree to these Terms & Conditions. Please read them carefully before using our services.
If you do not agree to these Terms, please discontinue using Dango.
1. Definitions
- “Platform” refers to the Dango website, mobile app, and related services.
- “User” means anyone who accesses or uses the Platform, including both buyers and vendors.
- “Vendor” or “Seller” means a registered merchant who lists and sells products on Dango.
- “Customer” or “Buyer” means an individual who purchases goods or services through Dango.
- “We,” “Us,” or “Our” refers to Dango and its operators.
2. Eligibility
To use Dango, you must:
- Be at least 18 years old (or have parental consent if younger).
- Provide accurate information during registration.
- Agree to comply with these Terms and applicable laws.
3. Account Registration
- You must create an account to make purchases or sell on the Platform.
- You are responsible for maintaining the confidentiality of your account credentials.
- Any unauthorized use of your account should be reported immediately.
4. Marketplace Role
- Dango is a platform provider that connects buyers and vendors.
- We are not the direct seller of most products (unless explicitly stated).
- Vendors are solely responsible for product descriptions, pricing, warranties, and order fulfillment.
5. Orders & Payments
- Prices listed on Dango include applicable taxes (if any) and are displayed in your local currency (where supported).
- Payments are processed through secure third-party gateways.
- Orders may be canceled by vendors if products are out of stock or unavailable.
- Refunds and returns are handled according to our Refund & Return Policy.
6. Shipping & Delivery
- Vendors are responsible for arranging product delivery within agreed timelines.
- Delivery times may vary based on vendor location, logistics, and buyer’s address.
7. Vendor Responsibilities
Vendors on Dango must:
- Provide accurate and honest product listings.
- Set fair pricing and update stock availability.
- Ensure timely delivery and quality service.
- Comply with Dango’s Seller Agreement and local regulations.
8. Prohibited Activities
Users may not:
- Post false, misleading, or offensive content.
- Engage in fraud, phishing, or unauthorized transactions.
- Attempt to hack or disrupt our Platform.
- List illegal or prohibited products (see Prohibited Items Policy).
9. Intellectual Property
- All content on Dango (logos, design, trademarks, etc.) is owned by us or our partners.
- You may not copy, reproduce, or distribute content without prior permission.
10. Limitation of Liability
- Dango acts only as a marketplace and is not liable for product quality, delivery delays, or vendor errors.
- We are not responsible for indirect damages, lost profits, or disputes between buyers and sellers.
11. Suspension & Termination
We reserve the right to suspend or terminate accounts that violate these Terms or harm our Platform.
12. Changes to Terms
We may update these Terms & Conditions from time to time. Changes will be posted on this page with a new effective date. Continued use of the Platform means you accept the updated Terms.
13. Governing Law
These Terms are governed by the laws of [Insert Country]. Any disputes will be resolved in the courts of [Insert Jurisdiction].
14. Contact Us
For questions regarding these Terms & Conditions, please contact us:
📧 Email: legal@dango.com
📞 Phone: +94 XXX XXX XXX
🌐 Website: www.dango.com